At Lengths By Rihze' Qire, we work with third-party shipping providers to facilitate the delivery of our products globally. As a result, the shipping methods and delivery times may vary depending on the provider and the destination.

Delivery times displayed reflect the estimated time it takes for your order to arrive once shipped. 

Free Shipping

Our company provides free global shipping for most of our products, with clear labeling to indicate which items qualify for this offer.

USA Locations

Items that are available at our various US warehouses will be shipped from there. The shipping time is 3-5 business days by DHL/USPS/Fedex/UPS/. If the item you ordered is not available in our US warehouses, it will be shipped from our warehouse in China.

International - View the estimated shipping time below; 

1. Fashion Colored Wigs

Ship to United States: 3-5 business days by DHL/Fedex

Ship to United Kingdom: 5-8 business days by Fedex

Ship to Canada: 5-8 business days by DHL/ Fedex

Ship to Mexico: 7-10 business days by DHL/ Fedex

Ship to Australia: 5-8 business days by DHL/ Fedex

Ship to United Arab Emirates: 5-8 business days by DHL,10-15 days by Fedex

Ship to France: 5-8 business days by DHL/ Fedex

Ship to Germany: 5-8 business days by DHL/ Fedex

Ship to Netherlands, Belgium: 5-8 business days by DHL/ Fedex

Ship to Italy: 5-8 business days by DHL/ Fedex

 

2. Headband Wigs, Wig with Bangs, Wear & Go, V Part & U Part Wigs;

Ship to United States: 5-7 business days by Fedex

Ship to United Kingdom: 7-10 business days by GES

Ship to Canada: 5-7 business days by DHL

Ship to Mexico: 7-10 business days by Fedex

Ship to Australia: 7-15 business days by DPEX

Ship to United Arab Emirates: 15-25 days by Standard Direct Shipping.

Ship to France: 7-10 business days by Fedex

Ship to Germany: 7-10 business days by GES

Ship to Netherlands, Belgium:7-10 business days by Fedex

Ship to Italy: 7-10 business days by GES

 

Natural Color Wigs;

Ship to United States: 7 business days by Fedex/UPS

Ship to United Kingdom: 7-10 business days by GES

Ship to Canada: 7 business days by Fedex

Ship to Mexico: 7-10 business days by DHL

Ship to Australia: 7 business days by Fedex

Ship to United Arab Emirates: 7 business days by DHL

Ship to France:7-10 business days by Fedex

Ship to Germany: 7-10 business days by GESS

Ship to Netherlands, Belgium:7-10 business days by GESS

Ship to Italy: 7-10 business days by GESS

 Order Processing Time

After you place an order, our Order Fulfillment Team will process it within 24-48 hours. The Production Team will then prepare your wig after it has been processed. The product will be shipped once it is ready. Please note that shipping time will begin once the wig is shipped.

Please be aware that fulfillment time for ALL orders may be longer during sales & special occasions.

Availability 

If any product is out of stock, or unavailable, or if we are just simply unable to fulfill your order we will contact you immediately to find out if you are interested in receiving a substitution. If a substitution is not acceptable, you may terminate the sale and we will refund the amount charged to your credit card.

Custom Fees

For international Shipping, please be aware that you may be subject to pay duties & taxes based on your country. Your country's customs agency may contact you about paying these fees. The buyer shall assume the following responsibilities:

1. Payment of any customs duties imposed in the recipient's country/region.

2. Bearing any costs arising from delivery delays or address modifications caused by the buyer.

3. Covering any costs arising from the buyer's cancellation or return of the order for personal reasons.

Parcel Tracking

We will send you an email containing your tracking number once we have processed and shipped your order. If you encounter any issues with the tracking number or delivery of your package, we recommend that you first reach out to the courier directly before contacting us for further assistance.

Shipping Delays

To ensure a stress-free ordering experience, we highly recommend placing your order ahead of time. This will allow for any unforeseen delays that may arise during the shipping process. We rely on estimated delivery dates provided by our third-party shipping providers, which we then pass on to you for your convenience. However, please note that we are not responsible for late shipments caused by factors such as inclement weather, holidays, natural disasters, or carrier delays. It's important to keep in mind that holidays do not count as business days and should be considered when calculating shipping times. While we trust the third-party shipping providers to deliver your package on time, we cannot offer reimbursement of shipping charges in the event of a delay. For any further inquiries, please reach out to us at support@lengthsrq.com.

Holidays

Please note that we do not process orders on weekends or holidays. If an order is placed on a weekend or holiday, we will process it on the next business day. Kindly be aware that holidays may cause delays in shipping, and we will not be held responsible for such delays.

Special Instructions

Please note that any special instructions for mail delivery cannot be displayed on the shipping label or package. Therefore, if you have specific instructions regarding your delivery, kindly reach out to courier, your post office, or postal staff directly. Please understand that we cannot be held responsible for any delivery errors that may occur.

‌Harsh Weather Condition

Adverse weather conditions may impact the delivery time of packages. We are not responsible for late shipments caused by factors such as inclement weather, or natural disasters.

In addition, delivery times may be affected due to the ongoing global COVID-19 pandemic. We thank you in advance for your understanding.

Payment Method 

We accept all major payment methods. Kindly view our website's footer for more information.